Effective Date: August 20, 2026
Welcome to Pahadibhai.
These Terms and Conditions ("Terms", "Terms and Conditions") govern your access to and use of the Pahadibhai mobile application, website, services, and related features (collectively, the "Service").
By downloading, accessing, registering for, or using Pahadibhai, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Service.
Pahadibhai is a food discovery and delivery platform that allows users to discover and order food from participating restaurants, food businesses, and other food partners.
Depending on availability in your area, Pahadibhai may provide features including:
The availability of particular features, restaurants, dishes, delivery services, and payment methods may vary by location and time.
You must provide accurate information when creating and using your Pahadibhai account.
By using Pahadibhai, you represent that:
If you are using Pahadibhai on behalf of another person or organization, you confirm that you have authority to do so.
Certain features may require you to create an account.
You are responsible for:
You must notify Pahadibhai promptly if you believe your account has been accessed without authorization.
Pahadibhai may suspend or terminate accounts that contain false information or are used in violation of these Terms.
Pahadibhai allows you to browse participating food partners and place food orders.
When placing an order, you are responsible for:
Once an order is placed, the restaurant or food partner may begin preparing the order.
Food items, prices, descriptions, images, availability, preparation times, and other information may be provided by restaurants or food partners.
Pahadibhai makes reasonable efforts to display accurate information but does not guarantee that every listing, image, description, ingredient, price, or availability status will always be accurate or current.
Food businesses are responsible for the food they prepare and the information they provide about their products.
Pahadibhai is a platform connecting customers with participating food partners.
Food may contain allergens, ingredients, spices, or substances that may cause allergic reactions or other health issues.
If you have a food allergy, dietary restriction, religious dietary requirement, or other food-related concern, you should contact the relevant food partner before ordering.
Pahadibhai does not guarantee that food is free from a particular allergen unless expressly stated by the applicable food partner.
Prices displayed on Pahadibhai may include or exclude applicable taxes, delivery fees, packaging fees, platform fees, or other charges depending on how the applicable order is presented.
The final payable amount will be displayed before you confirm your order, where reasonably possible.
Prices and offers may change without prior notice.
Pahadibhai may support multiple payment methods, including payment methods provided through third-party payment providers.
You agree to provide valid payment information when required.
If a payment fails, is reversed, or is not successfully completed, Pahadibhai may cancel or suspend the relevant order.
Third-party payment providers may have their own terms and privacy policies.
Pahadibhai is not responsible for technical failures originating solely from a third-party payment provider.
Pahadibhai may provide a wallet, account balance, credits, rewards, refunds, promotional credits, or similar features.
Wallet balances:
Promotional credits and referral rewards may have additional conditions.
Pahadibhai reserves the right to investigate and reverse improperly credited amounts, subject to applicable law.
Submitting an order does not necessarily guarantee acceptance.
An order may be rejected, cancelled, or modified because of circumstances including:
Where appropriate, amounts paid for a cancelled order will be refunded according to the applicable refund process.
Cancellation availability may depend on the status of your order.
If a restaurant has already accepted or started preparing an order, cancellation may not be available or may result in charges, where permitted by applicable law and the applicable cancellation policy.
If Pahadibhai or a food partner cancels an order, eligible refunds will be handled according to the applicable refund process.
Specific cancellation rules displayed at checkout or in the application may apply to particular orders.
Refunds may be available for eligible situations, including certain:
Refund eligibility may depend on the circumstances of the order and applicable law.
Where a refund is approved, it may be returned to the original payment method, Pahadibhai wallet, or another permitted method.
Refund processing times may depend on the payment provider or financial institution.
Delivery times shown in the application are estimates unless expressly stated otherwise.
Delivery may be affected by:
You must provide a valid and accessible delivery address.
If a customer is unavailable to receive an order or provides an incorrect address, additional charges or cancellation consequences may apply where permitted.
Pahadibhai may provide order tracking and location-based services.
You may be required to enable location permissions for certain features.
Location information may be used to:
Use of location information is also governed by the Pahadibhai Privacy Policy.
Pahadibhai may provide short-form videos and other content to help users discover food, restaurants, dishes, and offers.
Content may be provided by Pahadibhai, restaurants, food partners, creators, or other authorized parties.
Food availability, prices, offers, and other information shown in a video may change after publication.
A video does not necessarily constitute a guarantee that the featured food or offer remains available.
If Pahadibhai allows you to upload or submit reviews, photographs, videos, comments, ratings, or other content ("User Content"), you are responsible for the content you submit.
You must not submit content that:
By submitting User Content, you grant Pahadibhai a non-exclusive, worldwide, royalty-free license to host, reproduce, display, distribute, and use that content for operating, promoting, and improving the Service, subject to applicable law.
Pahadibhai may remove content that violates these Terms or applicable law.
Users may be allowed to rate or review restaurants, food, orders, or delivery services.
Reviews should reflect genuine experiences.
You must not:
Pahadibhai may remove reviews that violate these Terms.
Pahadibhai may provide voice-based food search.
When you activate voice search, you authorize the application to use your microphone and process your voice input for the purpose of performing the requested search.
Voice search results may not always be accurate.
You should verify important information such as food items, prices, quantities, and delivery details before placing an order.
Pahadibhai may offer referral programs allowing eligible users to receive rewards for referring new users.
Referral programs may have separate eligibility requirements and promotional terms.
You must not:
Pahadibhai may withhold or reverse referral rewards obtained through fraudulent, abusive, or ineligible activity, subject to applicable law.
Pahadibhai may offer coupons, discounts, promotional codes, cashback, wallet credits, or other promotions.
Each promotion may have separate terms, including:
Promotions cannot be combined unless expressly permitted.
Pahadibhai may modify or discontinue promotions subject to applicable law and the specific promotional terms.
You must not use Pahadibhai to:
Pahadibhai and its licensors own or control the intellectual property rights in the application, branding, logos, designs, software, text, graphics, interfaces, and other materials provided by Pahadibhai, except content owned by third parties.
You may use the Service only for personal and lawful purposes.
You may not copy, reproduce, modify, distribute, sell, reverse engineer, or create derivative works from Pahadibhai's proprietary materials except where permitted by law.
Pahadibhai may integrate third-party services, including payment providers, maps, authentication services, analytics providers, hosting providers, and other technology services.
Third-party services may be subject to their own terms and privacy policies.
Pahadibhai is not responsible for independent third-party services outside its reasonable control.
We aim to keep Pahadibhai available and functioning reliably, but we do not guarantee that the Service will always be:
We may temporarily suspend or restrict the Service for maintenance, security, upgrades, technical issues, or other operational reasons.
Pahadibhai may suspend or terminate your account if:
You may stop using the Service at any time.
Termination does not remove obligations that by their nature should continue after termination.
To the maximum extent permitted by applicable law, Pahadibhai will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of the Service.
Pahadibhai is a technology platform and may rely on independent restaurants, food partners, delivery partners, payment providers, and other third parties to provide parts of the Service.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Pahadibhai will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:
To the extent permitted by applicable law, you agree to indemnify and hold harmless Pahadibhai, its affiliates, officers, employees, representatives, and service providers from claims, losses, damages, liabilities, and expenses arising from:
Your use of Pahadibhai is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and share personal information.
We may update these Terms from time to time.
Updated Terms may be posted within the application or on our website.
Your continued use of Pahadibhai after updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
These Terms shall be governed by the laws applicable in India, subject to applicable consumer protection and other mandatory legal rights.
Any dispute arising from or relating to these Terms or the Service shall be handled in accordance with applicable Indian law.
Nothing in these Terms is intended to take away any rights or remedies that cannot legally be excluded under applicable law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.
These Terms, together with the Privacy Policy and any additional terms displayed for particular features or promotions, constitute the agreement governing your use of Pahadibhai, except where additional terms expressly apply.
If you have questions, complaints, or concerns regarding these Terms or the Pahadibhai Service, please contact us:
Pahadibhai
Email: support@pahadibhai.in
Last Updated: August 20, 2026
